I was talking with my two daughters the other day and we were of course commenting on the current condition in the world, the U.S., and of course with each other. More specifically, how this has impacted our family (I have six adult children, and seven grandchildren, and one on the way) and our careers. … More Reflect, Connect, Reset
You’re cooped up and climbing the walls. You’re working from home. And you’re wondering….what constructive things can you do during this time? If you’re like me, watching TV/Movies has its limits. I don’t want to veg out on TV this whole time. Wouldn’t this be a good time to get caught up on all that … More Time to Read
We live in uncertain times. The Corona Virus has overcome the world. The world has stood still. It’s scary. People are getting sick left and right. The sports world has ceased to exist. Events have cancelled. People are losing their jobs. Worse yet, some of the most vulnerable of our society are dying because of … More Times of Uncertainty
Arnold Palmer is known as the King of Golf. He was and is the cornerstone figure of modern-day golf. In his prime, his followers were known as “Arnie’s Army.” He was beloved and gracious as he interacted with people, including his fellow golfers. One of the things he is known for was personally writing notes … More Handwritten Notes
I thought I’d write this before we forget completely what coins or “change” looks like. Before the digital world takes over completely. There was a time when we paid for things with cash…you know, dollars! Most of the time, we would pay for something we would get money back, called “change.” Then, what happened to … More Loose change
One of the great mistakes of leadership is putting walls up to block people out of our real lives and our real selves. We don’t let them in. One of the reasons for that is somewhat understandable: we’ve been burnt before by people we trusted. We don’t want people to see our weaknesses and don’t … More Let them in
One of the things that keeps us stuck, at work, and in organizations is the way we frame things. We can’t see beyond the reality of the way we have framed something; so, we’re stuck. In a recent episode of the TV series New Amsterdam, there is a patient who lost a lot of weight … More The Art of ReFraming
Congruence is the fit or the connection between what you believe about who you are and your actual life. Everything lines up. When you take two Legos and put them together because they line up just right, they fit just right, and you can hear them snap together. They are congruent, they are meant to … More Congruence
What ultimately is the biggest difference maker that gives our organization a competitive edge? Culture. Why? Because of all the things you do, of all he attempts at employee engagement and retention, of all the customer service programs you initiate, where the rubber meets the road is the culture that is experienced. You see your … More Culture is the Difference Maker
We make promises all the time….to our employees, to our friends, and to our families. Sometimes we do so without thinking it through. We have the best intentions, but didn’t fact-check to see if it is possible, didn’t ask the powers that be if we could follow through with it, and frankly, sometimes we make … More Fulfill your promises
