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There are foods, drinks mostly, where you drink or eat it and there is this lingering aftertaste in your mouth. Generally, it’s not pleasant. It’s not awful, but not great either. It’s annoying. There is a very popular drink that’s a good substitute for soda if you have issues with carbonation, which I do. It … More The “Aftertaste”

The Culture Reality

October 8, 2018

We find culture everywhere we go. Every country has a culture, every organization has a culture, every family has a culture. Everywhere we go we step into culture. We feel culture. Culture overcomes us, surrounds us, and thrusts itself upon us. You cannot escape culture. That is the cultural reality. When anyone walks into our … More The Culture Reality

The Key to Delegation

September 30, 2018

Everyone knows that one of the keys to being a good manager is the ability to delegate. Everyone knows that they can’t do everything. They must be able to hand off some of their duties—along with the authority that goes with it. So, why is it so difficult to delegate? Here are the typical reasons: … More The Key to Delegation

Culture Buy-In

September 26, 2018

Here are my thoughts on Organizational Culture and Cultural Buy-In. I created it while on my trip from Iowa to Henderson, NV

The Day of Opportunities

September 24, 2018

Every day, and every moment is a gift. Yet, for so many of us, we look back and realize we’ve lost something. We didn’t lose time, per se, but we lost opportunities, moments, and chances to connect, to enjoy, to appreciate, or to spend time with the people we love. Those who have lost a … More The Day of Opportunities

The Doorway to Joy: The Key to great guest service

September 21, 2018

Emotional Decision Making

September 17, 2018

How do you make decisions? I’m not talking about whether you should eat a Mounds or a Snickers Bar. I’m talking about something of substance. What car to buy, what home to live in, where to go to college, or what to do about your career are all decisions of substance. A lot of us … More Emotional Decision Making

Please Fail a little

September 11, 2018

I don’t know about you but I have difficulty with perfect people. Maybe it’s because I’m not perfect. Maybe it’s because I’m so far from perfect it’s ridiculous. Maybe it’s because I’ve failed miserably, in view for all to see on multiple occasions. I’ve known great success and but also incredible failure. My difficulty with … More Please Fail a little

Celebrate Labor

September 3, 2018

Everyday, we get a chance to bring the best of ourselves to our work. We can contribute. We can access and use the gifts and strengths which lie within each of us. We can make our organizations better. We can make our team better, and because of us bring out the best in our colleagues … More Celebrate Labor