My wife and I went to a Seafood Restaurant last night. It’s the third or fourth time we’ve been there in the past year. We love it. Great food, great atmosphere, but above all, great service. Both last night and the last time we went we were served by the same waitress. She had a … More Serving Gladly
To compromise is to be flexible. In the business world it could mean to collaborate with others for the purpose of gaining insights. It could involve a sense of ‘give and take,’ in which not all of your ideas are used but you take some of yours and some of the ideas of others to … More Compromise or Compromising?
I’m not a mountain climber in the usual sense, yet I’ve climbed many mountains in my day. You set out to scale the mountain and there’s a lot of excitement and anticipation and maybe even a little nervousness, because most mountain climbing is a daunting job. As you scale the mountain you encounter rougher terrain … More The Other Side of the Mountain
To be in charge… To be the Top Dog, the Head Honcho, the Supreme Leader isn’t that the goal of every leader? To be King, Queen, CEO or President, Senior Leader or Department Head. To be in charge or a group of people, to be in control, to direct their path. Isn’t that the ultimate, … More Kings, Queens, and CEOs
Congruence…. OK, a big, not commonly used word. The definitions are: (adjective) agreeing; accordant; congruous. In Geometry: coinciding at all points when superimposed: congruent triangles. (dictonary.com) Something is congruent when it “fits” with something that would be “normal” or standard for us. It “fits” when it lines up with or is consistent with something we … More Does it “fit?”
He sat there, seemingly captivated by what the person was saying. Periodically, he would nod his head up and down, like he was approving something the person was saying. The person talking was relaxed, totally engrossed in what she was saying. Every once in awhile she would stop talking, catching a breath or organizing her … More The Listener
I can’t resist. It’s too overwhelming. Yes, I’m going to talk about Tiger. I have written about him before but what I hope everyone observed this past Sunday was that at the base of this comeback story, at its fundamental core, what we witnessed was not just a comeback but the transformation of an individual. … More Watching Transformation
What would it be like if our leaders were motivated by love? What would it be like if their main focus and concern was the well-being of the people within their organization and the constituency of that organization? Frothy? Pie in the sky? Unrealistic? If as a leader you are motivated by and lead with … More Loving People Creates Business Breakthroughs
What does your facial expressions, body language and tone of voice communicate to your team? As leaders the ability to engage our people has many moving parts to it, one of which what we communicate non-verbally. For example, I can be a very serious and passionate person. Unfortunately, sometimes that comes off as negative. When … More What are you really communicating?
Last week I talked about being unique and different in a world of sameness and to find ways to stand out. This week I want to talk about being your own version of a micro-brewery. In a world of mass manufacturing of everything from Baby-Food to Beer, micro-breweries have emerged as a highly desired differentiator … More Be Like a Craft Beer