The single greatest thing you can do as a Servant Leader is unwrap the potential that is within each person who reports to you. It is the season to give, and the gift you can give each person is the gift of themselves. Give them to them. That’s an enduring present. That’s a present that … More Unwrap Potential
We typically act out of our belief system. What we believe about a person, place, thing, or circumstance will set the course for how we will act upon or relate to it. What people believe about you or your organization will determine how they act toward you. Case in point: there was a hotel I … More Belief Determines Behavior: the key to great customer service
We find culture everywhere we go. Every country has a culture, every organization has a culture, every family has a culture. Everywhere we go we step into culture. We feel culture. Culture overcomes us, surrounds us, and thrusts itself upon us. You cannot escape culture. That is the cultural reality. When anyone walks into our … More The Culture Reality
Here are my thoughts on Organizational Culture and Cultural Buy-In. I created it while on my trip from Iowa to Henderson, NV
johnelzinga.com 