Start with the heart

Here’s what I’ve learned with over 45 years of experience in both the profit and non-profit sectors about leadership: When leaders start with the heart, they gain understanding.  When they gain understanding they are able to lead people more quickly and more effectively.  People follow leaders who possess the Leadership Qualities People Crave.  Start with … More Start with the heart

Loose change

I thought I’d write this before we forget completely what coins or “change” looks like.  Before the digital world takes over completely. There was a time when we paid for things with cash…you know, dollars!  Most of the time, we would pay for something we would get money back, called “change.”  Then, what happened to … More Loose change

Noticing

As they passed each other in the hall, Gail, the VP of Administration and Ray, the HR Director.  The VP noticed a slight twitch away from direct eye to eye contact.  The VP said the usual, “hey, Ray, how’s it going?”  The HR Director, responded, “good,” but then quickly looked away. It wasn’t a dramatic … More Noticing