Kind Strength

Leaders must be strong. Their leadership must be sure, steady, certain, determined, and fierce. Their confidence needs to exceed the confidence of anyone else in the organization. We want to follow the strong, not the weak. We want our leaders to forge ahead, climb mountains, cross dry deserts, conquer opposition, break through barriers, and be … More Kind Strength

Trying too hard

I don’t know about you, but I tend to try too hard. I get something in my mind that I think should happen and I begin to push and push. I exert all my emotional energy on a goal and try to arrange everything to meet that goal. And I become quickly dissatisfied if progress … More Trying too hard

What did you say?  The great, big communication error. 

The way we communicate to the people we lead determines not only the effectiveness of the message, but the effectiveness of the response. One of the biggest deterrents to effective leadership is yelling. And it’s way too common.  Manzoni and Barsoux report in their book, The Set-up to Fail Syndrome, that “42% of office workers … More What did you say?  The great, big communication error.