Culture Cleaning

August 20, 2018

One of the single most powerful things you can do as an organization is to intentionally and deliberately build your culture. It speaks louder than anything you will ever do. It speaks to your employees and simultaneously speaks to your customers, your constituents. It can breathe life into what you are doing or cut it … More Culture Cleaning

What do you do when encouragement doesn’t work?

August 6, 2018

You have an employee who’s struggling. You’re frustrated. You’ve tried all the usual methods to engage them, including encouragement. And your encouragement doesn’t work. What do you do? There is a secret formula to making encouragement work. Here it is…. It must be absolutely, positively, genuine. It must come from a motivation of love and … More What do you do when encouragement doesn’t work?

Kind Strength

July 23, 2018

Leaders must be strong. Their leadership must be sure, steady, certain, determined, and fierce. Their confidence needs to exceed the confidence of anyone else in the organization. We want to follow the strong, not the weak. We want our leaders to forge ahead, climb mountains, cross dry deserts, conquer opposition, break through barriers, and be … More Kind Strength