Off all the things I know, one of the realities in life is that we often misjudge our actual effect on people. We think we’re understanding, yet people don’t feel understood. We imaging we’re forgiving, yet people feel judged. We think we’re humble, yet we exude pride. We think we’re patient with people when in … More Are you who you think you are?

Clarity and knowing the why is important in everything we do. When we do things with purpose, we become more committed, more enthusiastic, and more effective. Sometimes you have to state the why in a round about way, to gain clarity. If we do this, then this will happen. If we don’t do this, then … More The If/Then Proposition

I was talking to a few colleagues this morning about the temptation for newly promoted managers to get “a big head.” “They start telling people what to do, giving out orders left and right,” are the comments I heard. So, for all you newly promoted managers this one’s for you. S Factor Leaders, when promoted, … More New Manager: Big Head