Many years ago, a manager was bragging to me about how hard he worked. He told me he was always working…. work, work, work; that’s all he does. He told me that even when he was home he was working. He would make the schedule, be on the phone, do planning and so on. I … More Burnout

Delivering Hope

A big part of a Servant Leader’s job is to deliver hope to those who work for them. Hope brings energy, passion, and patience to people. Hope creates loyalty, dedication, and long-term commitment to employers. Most people want to believe that there is a future for them at their place of work. They are looking … More Delivering Hope

Loving where you work

Over 40 years of working at both large organizations and small ones; profit and non-profit; I have been fascinated with the degree of contentment people have with their employer. (by employer I mean the overall organization not your specific supervisor) I have seen and experienced the full spectrum: from absolute disgust to total endearment. I … More Loving where you work

Say What You Mean

It’s it funny how we expect everyone to understand what we’re saying, but in reality, we don’t. Over the past few weeks my wife and I have once again faced that reality even after 33 years of marriage. We were on vacation and I was talking to her about going to antique stores and looking … More Say What You Mean

Does it “fit?”

Congruence…. OK, a big, not commonly used word. The definitions are: (adjective) agreeing; accordant; congruous. In Geometry: coinciding at all points when superimposed: congruent triangles. (dictonary.com) Something is congruent when it “fits” with something that would be “normal” or standard for us. It “fits” when it lines up with or is consistent with something we … More Does it “fit?”

The Listener

He sat there, seemingly captivated by what the person was saying. Periodically, he would nod his head up and down, like he was approving something the person was saying. The person talking was relaxed, totally engrossed in what she was saying. Every once in awhile she would stop talking, catching a breath or organizing her … More The Listener