The Comeback
August 14, 2018
Category: Uncategorized
Having GPS Failure?
August 13, 2018
Yesterday my wife and I were driving from a retail store in North Vegas back to our condo in Henderson. I’m still using GPS on my phone a lot because we don’t know our way around. I do have an idea of where the freeways are in relationship to our area. Anyway, I programed in … More Having GPS Failure?
How many times do you have to say that?
August 10, 2018
What do you do when encouragement doesn’t work?
August 6, 2018
You have an employee who’s struggling. You’re frustrated. You’ve tried all the usual methods to engage them, including encouragement. And your encouragement doesn’t work. What do you do? There is a secret formula to making encouragement work. Here it is…. It must be absolutely, positively, genuine. It must come from a motivation of love and … More What do you do when encouragement doesn’t work?
My Rant: The worst customer service model imaginable
August 1, 2018
The Puzzle Pieces Need to be Different
July 30, 2018
I don’t know how many of you are puzzle players, but there is one fascinating thing we can understand about solving a puzzle. The pieces are all different shapes, sizes, and colors—and need to be. The toughest part of the puzzle is when the pieces appear to be the same, and we may spend endless … More The Puzzle Pieces Need to be Different
Kind Strength
July 23, 2018
Leaders must be strong. Their leadership must be sure, steady, certain, determined, and fierce. Their confidence needs to exceed the confidence of anyone else in the organization. We want to follow the strong, not the weak. We want our leaders to forge ahead, climb mountains, cross dry deserts, conquer opposition, break through barriers, and be … More Kind Strength
The Deception of Response
July 19, 2018
Trying too hard
July 16, 2018
I don’t know about you, but I tend to try too hard. I get something in my mind that I think should happen and I begin to push and push. I exert all my emotional energy on a goal and try to arrange everything to meet that goal. And I become quickly dissatisfied if progress … More Trying too hard
A SPECIAL ANNOUNCEMENT
June 9, 2018
As of July 1st, I will be living in Henderson, Nevada. From there I will be strategically positioned to fly anywhere in the nation to deliver high impact keynote messages and seminars. I am transitioning as a Training Consultant for Pizza Ranch and will continue to teach and inspire managers to become leaders, to create … More A SPECIAL ANNOUNCEMENT
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