Congruence

Congruence is the fit or the connection between what you believe about who you are and your actual life.  Everything lines up.  When you take two Legos and put them together because they line up just right, they fit just right, and you can hear them snap together. They are congruent, they are meant to … More Congruence

The Void

“Men live their lives in quiet desperation.”  (Henry David Thoreau, Walden) I read “men” as gender neutral.  People live their lives in quiet desperation. There as so many people that live unfulfilled lives.  It’s an existence really. They feel stuck, paralyzed, and succumb to the “this is the best it will get” attitude.  And I’m … More The Void

Loving where you work

Over 40 years of working at both large organizations and small ones; profit and non-profit; I have been fascinated with the degree of contentment people have with their employer. (by employer I mean the overall organization not your specific supervisor) I have seen and experienced the full spectrum: from absolute disgust to total endearment. I … More Loving where you work

How Remembering People’s Names Delivers Great Hospitality

Many years ago, I was working for a company in the office furniture industry. Every year we had a convention in which dealers, designers, architects, and end users would walk through our showrooms. After the show was over one night about twelve of us went out to dinner to Alan Hale’s Lobster Barrel on La … More How Remembering People’s Names Delivers Great Hospitality